Lucy Zhou
Senior Technical Writer at Okta
Oakland, California, United States
Summary
🤩
Rockstar🎓
Top SchoolLucy Zhou is a Senior Technical Writer with 7+ years of experience crafting developer-facing documentation for APIs, developer tools, and AI systems across companies like Okta, Google, Ripple, and Uber. She specializes in scalable information architecture and audience-focused content that measurably improves developer self-service, reduces support overhead, and drives product adoption. At Uber she led IA and onboarding efforts that raised discoverability and CSAT scores, and at Ripple she achieved full database schema coverage and automated checks to keep docs accurate. Comfortable leading cross-functional release efforts, she has served as release captain and coordinated monthly product and documentation deliveries. Based in Oakland with a BA in Computer Science and English from Brown, Lucy blends technical fluency with clear storytelling and a knack for turning complex APIs into practical developer journeys.
2 years of coding experience
Bachelor of Arts - BA, Computer Science and English, Bachelor of Arts - BA, Computer Science and English at Brown UniversityLivingston High School
Github Skills (1)
authentication10
Programming languages (1)
Github contributions (1)
auth0/docs
Oct 2023 - Jan 2025
Auth0 documentation
Contributions:19 reviews, 31 PRs, 39 pushes in 1 year 3 months
auth0authentication
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.