Summary
Ludwig Sickert is a founder and CTO with eight years of AI and NLP experience, now leading logen.ai to build deeply integrated LLM-powered agents that move customer service from demos to measurable impact. He designed and scaled virtual assistants at IBM that handled 250k+ conversations per month, created the EVA asset used in 20+ projects worldwide, and later engineered a zero-downtime migration of 800k annual conversations while doubling resolution rates. His blend of hands-on ML/NLP, cloud architecture (AWS/IBM Cloud), and productization led to a SaaS platform (AIdapt) for automated agent optimization and a Service Summit Startup Award. Ludwig pairs a Masterโs in AI (with honors) and a technical leadership track record with a pragmatic, tool-agnostic approach to solve hard, production-focused problems. Based in Berlin and fluent in German and English, he prefers building systems that integrate seamlessly into business processes rather than chasing the latest model headline. An unusual strength: he moves projects from research prototypes to zero-downtime enterprise migrations, keeping operational continuity front and center.
8 years of coding experience
Bachelor of Science - BS International Management for Business and Information Technology, Bachelor of Science - BS International Management for Business and Information Technology at Baden-Wuerttemberg Cooperative State University (DHBW)
Summer School, Summer School at Korea University
Abitur Advanced courses in English and History, Abitur Advanced courses in English and History at Evangelisches Gymnasium zum Grauen Kloster
Master of Science - MS Artificial Intelligence, Master of Science - MS Artificial Intelligence at University of Groningen
German, English, Korean, Dutch