Luis Alfaro is a Senior Forward Deployed Engineer based in Santiago with 11 years of experience building cloud-native, customer-facing systems for enterprise clients like Apple and Delta Air Lines. He architects and ships polyglot microservices and ETL pipelines on AWS (EC2, ECS, RDS, S3) using Python, Flask, Java/Spring Boot, and Snowflake for real-time analytics. Skilled at turning discovery workshops into production value, he combines design-thinking with strong observability (CloudWatch, X-Ray) and a culture of automated testing and living documentation. He also designs and deploys agentic AI solutions using LangChain, LangGraph, and Amazon Bedrock, applying Model Context Protocol patterns to automate complex operational workflows. An active contributor to the open-source Rundeck project, he has improved back-end performance and DevOps features—showing a practical focus on efficiency and tooling. Early experience as an instructor and IT lead gives him a rare blend of hands-on engineering, customer empathy, and mentorship.
11 years of coding experience
12 years of employment as a software developer
Ingeniería, Systems Engineering, Ingeniería, Systems Engineering at Universidad de Oriente (VE)
Enable Self-Service Operations: Give specific users access to your existing tools, services, and scripts
Role in this project:
Back-end & DevOps Engineer
Contributions:2 releases, 206 reviews, 585 commits in 5 years 6 months
Contributions summary:Luis made significant contributions to the Rundeck project's back-end and DevOps aspects. They focused on improving database query performance by removing joins from the execution table and optimizing authentication error messages within the JSCH node executor. The user also implemented features related to the environment variables and the ability to set dynamic thread counts. They also contributed to the enhancement of email notifications.
Contributions:4 releases, 1 review, 12 commits in 1 year 10 months
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Luis Alfaro - Senior Forward Deployed Engineer at PagerDuty