Summary
Luis Feliz is a hands-on IT professional with 11 years of experience delivering deskside and field support for enterprises including American Express, Meta, Moody’s, and CrossCom. He specializes in device imaging, user access management, network cabling and on-site deployments, and is actively pursuing CCNA certification to transition toward network engineering. Comfortable in both fast-paced corporate campuses and client sites across the Northeast, Luis pairs technical troubleshooting with inventory and logistics expertise from roles at Meta and AmEx. He also brings a creative side as a longtime videographer/photographer, giving him an eye for detail and experience managing projects on tight budgets. Colleagues rely on him for clear documentation, mentorship of junior technicians, and practical escalation solutions that keep operations running. Based in New York, he blends strong customer-facing skills with growing networking and security depth.
10 years of coding experience
2 years of employment as a software developer
Flushing High School
Associate's degree Digital Communication and Media/Multimedia, Associate's degree Digital Communication and Media/Multimedia at LaGuardia Community College
Information Technology, Information Technology at Year Up United
Spanish, English