Luis Gaspar
Customer Reliability Engineer at Palo Alto Networks
Netherlands
Summary
🤩
Rockstar🎓
Top SchoolLuis Gaspar is a Customer Reliability Engineer based in the Netherlands with three years focused on cloud-first SRE and DevOps, currently helping Palo Alto Networks keep SaaS systems observable and resilient. He combines hands-on incident triage for large customers (telcos, banks, supermarkets, government) with designing monitoring, alerting, and SLI/SLO frameworks across AWS, GCP and Azure. His background spans cloud support, middleware and DevOps roles dating back to IBM and Fredhopper, giving him deep practical experience with Linux, ELK/Grafana, CI/CD and load balancers. Known as a “Professional Cloud Janitor,” he prioritizes customer satisfaction and pragmatic automation to reduce toil. He also trains support teams and produces stakeholder-facing SLA reports, bridging technical work with clear operational communication.
3 years of coding experience
9 years of employment as a software developer
Master's Degree, Engenharia Informática (Computer Engineering), Master's Degree, Engenharia Informática (Computer Engineering) at Instituto Politécnico de Castelo Branco
Portuguese, English, Spanish
Github Skills (2)
backup8
github-enterprise5
Github contributions (5)
lgluisgaspar/lgluisgaspar
Aug 2022 - Aug 2022
Contributions:2 PRs, 2 pushes, 3 branches in 1 day
lgluisgaspar/backup-utils-timestamps
Dec 2022 - Dec 2022
GitHub Enterprise Backup Utilities
Contributions:1 push in 1 day
backupsbackupenterprise
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