Luis Urraca
Senior Software Engineer at Zendesk
Dublin, Dublin 1, Ireland
Summary
👤
Senior🎓
Top SchoolLuis Urraca is a Senior Software Engineer with 13 years of experience building and running cloud-native platforms, currently focused on reliability and SRE practices at Zendesk after leading CloudOps for Pivotal’s Cloud Foundry and Kubernetes distributions. He combines hands-on systems work—Linux, Bash, BOSH, Kubernetes, Go and Ruby—with strong platform engineering discipline around SLI/SLO, error budgets and CI/CD (Concourse), having supported high-traffic products like Pivotal Tracker. Luis has deep consulting experience enabling teams to adopt XP practices (pair programming, TDD, iterative delivery) while delivering Spring Boot, Rails and frontend solutions across diverse stacks. He has driven features in Cloud Foundry’s service ecosystem and the Open Service Broker API, which reflects a blend of open-source stewardship and operational rigor. Based in Dublin, he brings a pragmatic emphasis on reducing toil and enabling teams to own production systems. An often-overlooked strength is his background across both close-to-hardware ops and product-facing engineering, making him equally fluent in developer experience and platform reliability.
13 years of coding experience
9 years of employment as a software developer
High School Degree, Informatics, High School Degree, Informatics at Colegio Bilingue New HorizonsBachelor, Computer Science, Bachelor, Computer Science at Pontificia Universidad Católica Madre y Maestra
English, Spanish
Stackoverflow
2,054reputation
266kreached
18answers
38questions
capybara
top-5%
rspec
top-5%
Github Skills (104)
starter-kit10
controller10
sap-cap10
ruby10
javascript10
cloud-foundry10
foundry10
slack-webhooks10
nodejs10
css10
pcf10
boilerplate10
ejs10
react10
charts9
Programming languages (9)
Github contributions (5)
lurraca/exercism
Feb 2016 - Aug 2019
Contributions:1 release, 6 pushes, 1 branch in 3 years 6 months
zendesk/cloudflare_client
Jul 2020 - Jul 2022
ruby api client for cloudflare
Contributions:1 review, 14 commits, 4 PRs in 2 years
api-clientapicloudflarerubyruby-api
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