Summary
Luke Hay is a Senior UX Researcher with 11 years of experience helping organisations turn user insight into better products and higher conversions, currently embedded in Clearleft’s design research team. He also works freelance as a UX consultant and trainer across the UK, blending qualitative and quantitative methods to inform practical design decisions. A long-time contributor to the Brighton UX community, he co-organises UXup, curates UX Brighton events and helped found UX Camp Brighton, showing a commitment to mentoring and knowledge-sharing beyond client work. His background spans leadership roles in digital agencies and research direction, giving him both strategic and hands-on expertise in user-centred design. Notably, he pairs community-building with commercial impact—teaching teams to use research to drive measurable business outcomes.
11 years of coding experience
21 years of employment as a software developer