Luke Higgs is a seasoned IT professional and Linux enthusiast with over two decades in technology and nine years of focused experience delivering secure, production-grade email and infrastructure solutions. As Cisco’s Designated Service Manager he provides SME guidance on email security (Ironport/ESA/CES, DMARC/DKIM/SPF, ARC, S/MIME) and helps customers adopt and tune defenses for real-world mail flows. His background as an IT manager and Linux administrator includes full-stack LAMP development, virtualization (VMware/KVM), storage, and bespoke automation and security tooling for small-to-midsize enterprises. Luke also bridges creative and technical disciplines as a Unity 3D developer who built a multiplayer VR platform for live musical performances and shipped a SXSW-featured spinoff, reflecting a rare blend of systems engineering and interactive media design. Based in Holly Springs, NC, he pairs a pragmatic, stability-first approach to infrastructure with a persistent curiosity for music, art, and novel interactive experiences.
9 years of coding experience
11 years of employment as a software developer
Network Security, Network Security at Johnston Community College
Adobe Flash, Adobe Flash at Wake Technical Community College
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