Luke Stokes is a seasoned technical support leader with 14 years at Unitrends, now serving as Senior Manager - Premium Support, who specializes in backup, deduplication and cloud-based disaster recovery appliances. He has progressed through hands-on engineering and management roles—building level 1 support teams, launching a multi-tenant offsite DR service, and guiding customer support engineering through product releases. Luke blends deep troubleshooting expertise across Linux and heterogeneous server environments with program and vendor management skills that ensure business continuity for enterprise customers. Based in Columbia, SC, he is known for turning operational complexities into repeatable support processes and knowledge-base assets that scale across teams.
13 years of coding experience
19 years of employment as a software developer
Bachelor of Computer Science, Engineering School, Bachelor of Computer Science, Engineering School at University of South Carolina
FoxyClient - a PHP Guzzle based API Client for working with the Foxy Hypermedia API
Contributions:43 commits, 22 PRs, 28 pushes in 2 years 5 months
api-clientapihypermediafoxyguzzle
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Luke Stokes - Senior Manager - Premium Support at Unitrends