Mac Lim
Technical Operations Manager
Irvine, California, United States
Summary
👤
Senior🎓
Top SchoolMac Lim is a Technical Operations Manager with 11 years of experience delivering product support and incident management for SaaS and M2M platforms, currently leading operations at JB Mobility in Irvine. He progressed from application support to senior product support roles at Spireon, Hyundai Motor America, and Jet Bridge, combining hands-on troubleshooting with cross-functional communication skills honed by dual degrees in Interpersonal & Organizational Communication and Criminology. Known for blending customer-focused incident resolution with process improvements, he’s comfortable bridging technical teams and stakeholders to reduce downtime and streamline support workflows. Outside work he tinkers as an IT consultant and Minecraft modder while studying electronic engineering, reflecting a practical curiosity for embedded systems and creative coding.
11 years of coding experience
4 years of employment as a software developer
Bachelor's Degree, Interpersonal and Orginizational Communication / Degree in Criminology and Criminal Justice, Bachelor's Degree, Interpersonal and Orginizational Communication / Degree in Criminology and Criminal Justice at California State University-Long Beach
Github Skills (36)
animation9
minecraft9
reddit9
fastled9
launcher8
arduino8
laravel8
archived8
server8
php7
rust6
metadata6
reward5
discord-bot5
duplicates5
Programming languages (12)
Github contributions (5)
MLtech-MineTest/MineFactory
May 2020 - Dec 2021
Git project for MineFactory game
Contributions:16 commits, 2 PRs, 12 pushes in 1 year 7 months
minecraft
Mac898/DroneIO
Nov 2019 - May 2021
Contributions:8 PRs, 75 pushes, 3 branches in 1 year 6 months
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