Macarena Gallardo
Senior Manager, Technical Support Engineering at Datadog
New York, New York, United States
Summary
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Rockstar🎓
Top SchoolMacarena Gallardo is a bilingual Senior Manager in Technical Support Engineering at Datadog with a hybrid background in industrial engineering and full‑stack development. With over 20 years of cross-industry experience and seven years in software roles, she blends process optimization expertise from mining, healthcare, and supply chain with hands-on skills in Node.js, React, SQL and data visualization. At Datadog she has progressed from Solutions Engineer to Senior Manager, leading teams that translate complex technical problems into scalable support processes and developer-friendly solutions. As founder of Chagual Technologies she built practical software and web implementations for SMBs, revealing a talent for turning operational inefficiencies into productized workflows. Her profile reflects a rare combination of operational rigor, entrepreneurial drive, and full‑stack fluency—she calls herself an Industrial Engineer with her soul in development. Based in New York, she continues to grow at the intersection of engineering management and software delivery.
7 years of coding experience
9 years of employment as a software developer
Grace Hopper Program Full Stack, Grace Hopper Program Full Stack at Fullstack AcademyBachelor of Science - BS Industrial Engineering, Bachelor of Science - BS Industrial Engineering at Universidad de Las Américas (CL)Professional English Program Business and Communication, Professional English Program Business and Communication at New York UniversityEngineer’s Degree Civil Industrial Engineering, Engineer’s Degree Civil Industrial Engineering at Universidad Tecnica Federico Santa MariaDiploma Strategic and Quality Management, Diploma Strategic and Quality Management at Universidad del Desarrollo
Spanish, English
Github Skills (10)
datadog10
integrations10
documentation9
hugo9
agent9
monitoring9
dd9
react4
responsive4
javascript3
Programming languages (2)
Github contributions (5)
MacarenaCarreno/vision_machineLearning_macarena
Apr 2019 - Apr 2021
Contributions:8 PRs, 18 pushes, 4 branches in 2 years
MacarenaCarreno/dataStructures
Jun 2019 - Feb 2021
Contributions:19 pushes, 1 branch in 1 year 8 months
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