Senior Customer Success Account Manager at Microsoft
Greater Chicago Area United States
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Summary
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Top expert inAzure DevOps and Cloud Engineering
Maddie Collins is a Senior Customer Success Account Manager at Microsoft with 11 years of experience helping enterprise clients adopt and scale cloud solutions from the Greater Chicago Area. She blends customer-facing strategic account management with hands-on technical chops, having contributed backend fixes and dependency updates to prominent open-source Azure projects like azure-sdk-for-net and Azure PowerShell. Maddie’s background in business development and e-discovery at FTI Consulting gives her a strong grasp of regulatory and data-driven environments, enabling her to translate complex technical requirements into actionable customer outcomes. Comfortable working across product, engineering, and legal stakeholders, she’s known for ensuring consistent, secure integrations and smoothing deployment workflows. Her academic roots in art history add an atypical creative lens to problem solving and stakeholder communication.
11 years of coding experience
2 years of employment as a software developer
Art History, Criticism and Conservation, Senior, Art History, Criticism and Conservation, Senior at Indiana University Bloomington
Art/Art Studies, General, Art/Art Studies, General at Wells College
Contributions:15 releases, 3899 commits, 1183 PRs in 1 year 6 months
Contributions summary:Maddie's contributions focus on enhancing the backend logic of the azure-powershell repository. They worked on modifying the Resource Manager API to improve deployment operation listing and the addition of new functionalities. Their work involved changes to various cmdlets within the Azure PowerShell modules, with significant changes to existing resource manager code and integration account features. The commits demonstrate an understanding of Azure Resource Management and API integrations.
This repository is for active development of the Azure SDK for .NET. For consumers of the SDK we recommend visiting our public developer docs at https://learn.microsoft.com/dotnet/azure/ or our versioned developer docs at https://azure.github.io/azure-sdk-for-net.
Role in this project:
Back-end Developer
Contributions:2 releases, 72 commits, 77 PRs in 17 days
Contributions summary:Maddie primarily focused on updating and maintaining project dependencies, specifically upgrading the Newtonsoft.Json library to version 10.0.3 across multiple .NET SDK components. This involved modifying project files (.csproj) to incorporate the updated package and updating relevant assembly information. The contributions spanned multiple areas of the Azure SDK, indicating a role in ensuring consistent library versions across different modules and potentially addressing security vulnerabilities or bug fixes related to the JSON library.
azureazure-sdkdotnetmicrosoftc-sharp
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