Summary
Madeleine Wiggins is an experienced retail and operations leader with nine years of hands-on experience in hospitality, nonprofit retail, and event management across Bend and Portland, Oregon. She has built roles from the ground up—creating the Reservations Manager and Lead Supervisor positions—and consistently improves store function through systems, merchandising, and team development. Comfortable managing both staff and volunteers, Madeleine combines frontline customer service with hiring, onboarding, scheduling, and performance management to boost sales and operational efficiency. Her background in psychology and additional studies in accounting and photography give her a unique blend of people-centered insight and practical business acumen. Equally at home presenting virtual wine tastings as at resolving complex MOD-level issues, she brings a warm, outgoing hospitality style that drives repeat customers and engaged teams. Currently leading retail at ReClaim It by Cracked Pots, she focuses on maximizing space efficiency and creating exceptional guest experiences.
9 years of coding experience
7 years of employment as a software developer
University of Sussex
Accounting and Photography, Accounting and Photography at Portland Community College
Bachelor's degree Psychology, Bachelor's degree Psychology at University of North Carolina Asheville