Summary
Maggie Evans is a Senior Content Designer with 15+ years driving content strategy, team leadership, and customer-focused communication across major tech companies including Microsoft, Amazon, and Citrix. She builds and scales high-performing global teams, moving organizations up the Capability Maturity Model while reducing time-to-market and localization costs through pragmatic process and information-architecture changes. A storyteller and empathic advocate, she translates complex technical workflows into clear UI/UX content, help systems, and style guides that measurably improve article KPIs and user experience. Maggie is equally at home coaching individual contributors and representing content strategy in cross-functional product decisions, often influencing product redesigns through content recommendations. Based in Pompano Beach, FL, she combines deep editorial craft with a strong analytical bent that quickly spots and closes gaps between customer needs and operational processes.
10 years of coding experience
22 years of employment as a software developer
B.A., International Relations, Economics, B.A., International Relations, Economics at Boston University
French, conversational spanish