Mahmoud Refaat is an Information Technology Manager based in Cairo with eight years of experience building and operating IT systems across hospitality and enterprise environments. He has led pre-opening and operational IT for multiple JAZ Hotel Group properties, focusing on guest-experience improvements and seamless technology integration. His background in computer science plus Microsoft and networking experience (roles at Microsoft and Cisco) give him strong infrastructure and systems credentials beyond typical hotel IT. Mahmoud is experienced in scaling cross-functional teams and translating business needs into practical, service-oriented technology solutions. He brings a hands-on approach to vendor coordination, network engineering and hotel-specific systems rollout, often bridging gaps between operations and IT. Colleagues describe him as a technology enthusiast who prioritizes innovation and collaboration to keep hotels competitive.
9 years of coding experience
15 years of employment as a software developer
Bachelor's degree, computer science, Bachelor's degree, computer science at New Cairo Academy
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