Mai Vien
Operations Support Manager
Sarasota, Florida, United States
Summary
👤
Senior🎓
Top SchoolMai Vien is an Operations Support Manager and seasoned IT systems analyst with 11 years of experience delivering operational stability and data-driven solutions across telecommunications and retail. She has led Salesforce implementations and Agile projects, pairing hands-on system administration with business stakeholder engagement to translate requirements into practical configurations and process improvements. Her background spans QA, SQL-based data analysis, and training/SharePoint content creation, enabling cross-functional teams to adopt new tools and workflows quickly. Based in Sarasota, Florida, she brings a track record of reducing friction between technical teams and business units and a proven ability to automate complex testing and support pipelines for large-scale telecom systems.
12 years of coding experience
4 years of employment as a software developer
BA of Business Administration, Information Systems, BA of Business Administration, Information Systems at University of Colorado Boulder
Github Skills (8)
hotel-booking6
spring-boot5
java4
oauth4
laravel4
mysql3
jquery-plugin1
radio-buttons1
Programming languages (2)
Github contributions (5)
vienlemai/TaSoHa
Jun 2014 - Aug 2014
Contributions:85 commits in 1 month
vien-le/dotfiles
Jun 2020 - Jul 2020
Contributions:8 pushes, 1 branch in 1 month
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