Summary
Maksym Ilin is an AI engineer based in Kyiv with nine years of experience building production LLM systems and voice agents. He designs and deploys conversational AI pipelines—integrating TTS/STT, ElevenLabs, Twilio and open-source LLMs—while fine-tuning models and developing RAG and chatbot management libraries to improve stability and context-awareness. At Processica he led end-to-end call automation and comparative analytics of models and services; now at Space Step he focuses on prompt engineering, pipeline robustness and platform-level AI tooling. His background in front-end development, data engineering studies and graphic design gives him a multidisciplinary approach to productized AI, blending user-facing polish with backend scalability. Colleagues rely on him to turn experimental ML research into reliable customer-facing systems.
9 years of coding experience
3 years of employment as a software developer
Igor Sikorsky Kyiv Polytechnic Institute