Summary
Malcolm Richardson is an A+ Certified Technician with a decade of hands-on experience delivering technical support and systems troubleshooting across diverse environments. Currently a technician at NERDiT NOW, he blends end-user support with network/security interests evidenced by his GitHub persona as a Net/Sec engineer and co-founder of the Vidulum App. Comfortable bridging technical and customer-facing roles, he has a background in campus leadership as a Resident Assistant and early experience in digital media and social engagement. Malcolm pursues continuous certification growth and contributes to niche open-source and bitcoin-related projects, reflecting a curiosity for decentralized systems and Linux tooling. Based in Newark, DE, he pairs practical operational skills with a clear drive to improve systems and users’ daily experience. Pragmatic and team-oriented, he’s equally at home debugging a helpdesk ticket or brainstorming product improvements for growing apps.
9 years of coding experience
Bachelor’s Degree, Psychology, 1st Year, Bachelor’s Degree, Psychology, 1st Year at University of Delaware
High School, Digital Communication and Media/Multimedia, 12, High School, Digital Communication and Media/Multimedia, 12 at Delcastle Technical High School
English