Summary
Malcolm Richardson is an A+ Certified Technician with a decade of hands-on experience delivering technical support and systems troubleshooting across diverse environments. Currently a technician at NERDiT NOW, he blends end-user support with network/security interests evidenced by his GitHub persona as a Net/Sec engineer and co-founder of the Vidulum App. Comfortable bridging technical and customer-facing roles, he has a background in campus leadership as a Resident Assistant and early experience in digital media and social engagement. Malcolm pursues continuous certification growth and contributes to niche open-source and bitcoin-related projects, reflecting a curiosity for decentralized systems and Linux tooling. Based in Newark, DE, he pairs practical operational skills with a clear drive to improve systems and users’ daily experience. Pragmatic and team-oriented, he’s equally at home debugging a helpdesk ticket or brainstorming product improvements for growing apps.
10 years of coding experience
Bachelor’s Degree, Psychology, 1st Year, Bachelor’s Degree, Psychology, 1st Year at University of Delaware
High School, Digital Communication and Media/Multimedia, 12, High School, Digital Communication and Media/Multimedia, 12 at Delcastle Technical High School
English