Summary
Mallory Baskin is a pragmatic Tier II Support Analyst with a decade of hands-on IT experience, currently supporting customers at Revalize from Anderson, SC. She blends systems administration, Apple-certified hardware expertise, and frontline support with practical web development skills—HTML/CSS, JavaScript, and early Angular/React work—from prior roles as a junior web developer and Apple technical specialist. Mallory has led end-to-end deployments in education settings, integrating Google Admin, managing multi-OS updates, and advising administrators on tech budgeting and optimization. Comfortable translating technical issues into clear guidance, she pairs troubleshooting grit with technical writing experience gained as a technical copywriter. Colleagues value her analytical approach and the uncommon combination of classroom-focused systems administration and web-facing development experience.
10 years of coding experience
2 years of employment as a software developer
Bachelor’s Degree, Computer and Information Sciences, General, Bachelor’s Degree, Computer and Information Sciences, General at University of South Carolina-Columbia
Berry College