Mamun Eng
IT Support Technician at Town of Erin
Old Toronto, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolMamun Eng is an IT support and security-focused engineer with nine years of hands-on experience bridging end-user support, cloud services, and application development. Currently serving as IT Support Technician for the Town of Erin, he implemented the organization’s first centralized ticketing system and codified SLAs while managing hybrid Azure/Intune environments and endpoint security. Previously he worked as a Security Engineer in AWS environments, deploying MDR/EDR and SOC 2–aligned controls, and he also builds full-stack applications with React/Next.js and Node.js in his developer work. Comfortable toggling between Tier 1/2 support, identity administration, and cloud infrastructure automation, he pairs technical breadth (Python, Java, Kubernetes, Terraform) with strong documentation and process-building skills. Known for taking initiative, he brings a pragmatic, community-minded approach to improving operational resiliency and end-user experience.
9 years of coding experience
2 years of employment as a software developer
Bachelor's degree Computer Software Engineering, Bachelor's degree Computer Software Engineering at Ontario Tech University
Github Skills (20)
jquery8
bootstrap8
css7
html6
collaboration6
react5
mongoose5
expressjs4
nodejs4
mern4
planning4
google-search4
passwords3
mongodb3
converter3
Programming languages (2)
Github contributions (5)
tradecoder/metric-imperial-converter
May 2020 - Mar 2021
FCC Metric / Imperial Converter
Contributions:6 commits, 4 PRs, 8 pushes in 10 months
freecodecampfccimperial-converternodejsmetric-imperial-converter
tradecoder/mongo-office
Nov 2020 - May 2021
Contributions:335 pushes, 2 branches in 6 months
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