Mandy Luong
AWS Cloud Engineer at InterVision Systems
Greater Seattle Area United States
Summary
👤
Senior🎓
Top SchoolMandy Luong is an AWS Cloud Engineer with eight years of experience building scalable, serverless solutions and cloud contact center integrations across enterprise clients in the Greater Seattle area. She holds a Computer Science degree and multiple AWS certifications, and has designed end-to-end Amazon Connect systems that blend Lambda, DynamoDB, Lex, and Location Service for intelligent routing, notifications, and booking automation. Mandy pairs hands-on coding (Python, React/TypeScript) with infrastructure automation (CloudFormation, Terraform) to deliver reliable monitoring and deployment pipelines that reduce cost and operational toil. She has a track record of translating on-prem call flows to cloud-native architectures, mentoring junior engineers, and turning product requirements into pragmatic, production-ready systems. A subtle strength is her knack for combining UX-aware integrations (screen pops, real-time caller context) with backend telemetry to improve both agent efficiency and observability.
8 years of coding experience
2 years of employment as a software developer
Associate of Science - AS, Associate of Science - AS at Seattle Central CollegeBachelor of Science, Computer Science, Bachelor of Science, Computer Science at University of Washington Bothell
English, chinese (cantonese and mandarin), VietnameseProgramming languages (1)
Github contributions (5)
dinhnerz/CryptoTracker
Jan 2018 - Feb 2021
Contributions:208 commits, 151 pushes, 1 branch in 3 years 1 month
dinhnerz/CryptoTrakker
Jan 2018 - Jan 2018
Contributions:64 pushes, 1 branch in 4 days
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