Marc Baldwin is a technical account manager and customer-focused problem solver with 11 years' experience bridging lab quality systems and enterprise software. He helps organisations implement and optimise eQMS and LIMS solutions, drawing on hands-on QA lab experience and a background in marine biology that sharpens his attention to process and data integrity. Comfortable troubleshooting from application layer to SQL and server administration, he translates complex technical concepts into practical guidance for non-technical stakeholders. Marc has driven deployments, validations and cloud migrations at scale and builds internal training and knowledge resources to improve customer outcomes. Based in Bournemouth, he combines developer experience with mobile platform familiarity from earlier CTO and engineering roles, making him equally at home in product, support and systems improvement conversations.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Science (BS), Marine and Freshwater Biology, Bachelor of Science (BS), Marine and Freshwater Biology at University of Essex
Master of Science (MS), Marine Biology and Biological Oceanography, Master of Science (MS), Marine Biology and Biological Oceanography at University of Southampton
Contributions:106 commits, 100 pushes, 6 tags in 8 months
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Marc Baldwin - Technical Account Manager II at MasterControl