Marc Bucad
Technical Escalations Engineer
Sydney, New South Wales, Australia
Summary
🤩
Rockstar🎓
Top SchoolMarc Bucad is a Technical Escalations Engineer based in Sydney with nine years of hands-on experience supporting cloud-adjacent infrastructure and observability tooling. At Datadog he blends backend and DevOps skills, contributing to core agent installation scripts and integrations (RabbitMQ, Consul, Storm) to improve cross-platform compatibility and debugging in production. His background in tier-two and tier-three support across APAC taught him to triage complex issues involving Windows Server, MS SQL, Linux, and service orchestration. Comfortable in mixed stacks—Bash, Python, SQL and service managers—he has a knack for surfacing subtle connection and type errors before they impact customers. Colleagues rely on him for pragmatic fixes and clearer logging that shorten incident resolution cycles. Outside daily support work, he contributes to prominent open-source observability projects, demonstrating a continual focus on maintainability and real-world operational resilience.
10 years of coding experience
7 years of employment as a software developer
Business administration, Computer Applications, Business administration, Computer Applications at DE LA SALLE-COLLEGE OF SAINT BENILDEBuseiness administration, Computer applications, Buseiness administration, Computer applications at De La Salle - College of Saint Benilde
English, Filipino
Github Skills (20)
debugging10
develop10
integrate10
python10
intergration10
bash10
integrations10
go10
agent10
http-request10
cicd9
configuration-management9
rabbitmq9
consul9
system-administration9
Programming languages (11)
Github contributions (5)
DataDog/integrations-extras
Apr 2018 - Oct 2022
Community developed integrations and plugins for the Datadog Agent.
Role in this project:
Back-end Developer
Back-end DeveloperContributions:50 commits, 24 PRs, 45 pushes in 4 years 6 months
Contributions summary:Marc focused on enhancing the Datadog integration for Storm, a distributed stream processing system. Their work involved debugging and fixing connection errors, specifically addressing issues in the `storm/check.py` file. Additionally, they addressed a type error related to Agent6 compatibility and removed redundant environment tagging. Further contributions include adding debug lines and refining the code for maintainability by addressing lint issues.
datadog
DataDog/integrations-core
Sep 2017 - Jan 2023
Core integrations of the Datadog Agent
Role in this project:Back-end Developer & DevOps Engineer
Back-end Developer & DevOps EngineerContributions:18 reviews, 118 commits, 159 PRs in 5 years 5 months
Contributions summary:Marc primarily contributed to the `rabbitmq/check.py` and `consul/check.py` files, implementing logic to account for connection states and fix a TypeError. They addressed issues related to RabbitMQ and Consul agent integrations. The user also added additional debug logging for stored procedures and applied fixes to address various attribute and type errors, demonstrating a strong understanding of the Datadog agent's integration core.
datadogdatadog-agentddintegrations
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