Marc Davies
Product Support Specialist at Shorthand
Beaverton, Oregon, United States
Summary
👤
Senior🎓
Top SchoolMarc Davies is a product-focused support specialist with 8 years of experience helping teams at Netflix, Riot Games, Squarespace and now Shorthand turn customer insights into product improvements and monetisation. He combines hands-on front-end skills (HTML/CSS/JS) and CMS operations with a track record of building support processes, reporting actionable bugs, and creating help resources that improve user outcomes. Comfortable in cross-functional roles, he has led player support teams, owned internal tooling roadmaps, and driven community growth for multilingual audiences. Outside work he creates long- and short-form multimedia content, applying the same attention to UX and storytelling to video production as he does to product documentation. Based in Beaverton, OR, he pairs technical curiosity with a passion for poker, music and gaming—an unusual mix that informs his user-centric approach.
8 years of coding experience
9 years of employment as a software developer
Bachelor of Arts (B.A.) International Business, Bachelor of Arts (B.A.) International Business at University of PortsmouthComputer Programming/Programmer General, Computer Programming/Programmer General at EpicodusWeb Development, Web Development at Udemy
English, French, Spanish
Github Skills (23)
mongoose5
expressjs4
mern4
react3
mongodb3
redux3
nodejs3
intermediate2
starcraft2
typescript1
webpack1
asynchronous1
node-module1
angular-app1
javascript1
Programming languages (5)
Github contributions (5)
MarcLignarius/CSharp.Week4Proj
May 2019 - May 2019
Contributions:49 commits, 13 pushes, 1 branch in 11 days
MarcLignarius/MCFB-v3.0
Oct 2019 - May 2020
(WIP) Volunteer project: build a website for the Multnomah County Farm Bureau. Focusing on structure and content first, styling will follow.
Contributions:228 pushes, 1 branch in 6 months
focusingbuild-projectcssfollowwip
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