Marcelo Almeida is a Principal Engineer based in Porto with 11 years of experience specializing in Site Reliability and Platform Engineering, currently driving telco-grade reliability at Talkdesk. He designs, hardens, and automates core infrastructure while partnering with product teams to embed reliability practices, reduce MTTR, and run realistic drills to improve on-call readiness. Marcelo combines a strong academic background in electronics engineering with hands-on DevOps roots from Jumia and IPBRICK, giving him a rare blend of systems-level rigor and application-focused troubleshooting. He is motivated by building observability and automation tooling that prevents incidents rather than merely reacting to them. Colleagues rely on him for post-incident analysis and pragmatic operational playbooks that scale across distributed services.
11 years of coding experience
7 years of employment as a software developer
Master of Engineering Electronics, Master of Engineering Electronics at Faculdade de Engenharia da Universidade do Porto
Ensino Secundário, Ensino Secundário at Escolha Secundária de Vale de Cambra
Formação Avançada em HTML5, Formação Avançada em HTML5 at ISPGaya
Certified Computer Systems Networking and Telecommunications, Certified Computer Systems Networking and Telecommunications at Master.D: Cursos e Formação Profissional
Contributions:7 releases, 1 PR, 23 pushes in 1 year 11 months
debian-packagesphp-5phpcouchbasedebian
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