Summary
Marcelo Baptista is a Senior Site Reliability Engineer with nine years of experience building and operating observability and automation platforms for large Brazilian enterprises and financial services. Currently at C6 Bank, he designs and administers multi-tool logging, metrics, and APM stacks (Splunk, AppDynamics, Prometheus/Grafana, Elasticsearch) and runs Kubernetes observability on EKS/GKE while applying FinOps and GitOps best practices via Terraform. His background includes extensive monitoring and network operations at Infraero and Caixa, where he automated processes with Zabbix, Grafana, Fluentd/FluentBit and Kafka and managed complex Linux and Windows infrastructures. Marcelo is completing advanced studies in Applied Computing and holds an SRE specialization from PUC Minas, combining formal SRE training with hands-on incident response and capacity planning. He’s comfortable spanning low-level networking, cloud resource sizing, and platform automation—an SRE who pairs practical airport-level ops experience with modern cloud-native observability. A detail not obvious from titles: he has deep operational roots in on-prem telecom and airport networks, which informs his pragmatic approach to reliability at scale.
9 years of coding experience
Unicesumar
Pós-graduação Lato Sensu - Especialização, Site Reliability Engineering (SRE), Pós-graduação Lato Sensu - Especialização, Site Reliability Engineering (SRE) at PUC Minas
English