Summary
Marcelo Barbosa is a senior IT governance leader with 11 years of experience driving ITSM, compliance and risk programs across Latin America, currently leading governance for TIVIT’s regional operations. He has deep expertise implementing ISO 20000/27000, HDI and COBIT/ITIL-based models, and has led certification and operational excellence initiatives in telecom, banking and retail. As a certified DPO (Exin) and ANPPD member, he combines data protection leadership with practical AI governance work, having developed IA governance processes aligned to LGPD. Marcelo pairs project and PMO experience—ERP, supply chain and large outsourcing transformations—with hands-on infrastructure and service delivery management. He’s known for aligning IT processes to digital transformation strategy and customer experience while reducing cost and improving service metrics. An unusual strength is his ability to translate compliance and certification requirements into commercially impactful changes, evidenced by multiple recertifications and contract renewals.
11 years of coding experience
PECB Certified ISO/IEC 38500 IT Corporate Governance Manager, Governança Corporativa e TI, PECB Certified ISO/IEC 38500 IT Corporate Governance Manager, Governança Corporativa e TI at PECB
DPO - LGPD, Segurança da informação - LGPD, DPO - LGPD, Segurança da informação - LGPD at EXIN
Introdução à Inteligência Artificial, Artificial Intelligence, Em Curso, Introdução à Inteligência Artificial, Artificial Intelligence, Em Curso at Udacity
ITIL, Information Technology, ITIL, Information Technology at Trainning
ITIL V3, Processos, ITIL V3, Processos at HP Education
Formação Black Belt - Planejamento Estratégico, Planejamento Estratégico TI, Formação Black Belt - Planejamento Estratégico, Planejamento Estratégico TI at COIN Consultoria
Consultor SAP FI, Centro, Consultor SAP FI, Centro at Ka Solution SAP FI
Oracle Business Intelligence Cloud Service para Parceiros, Business Intelligence, Oracle Business Intelligence Cloud Service para Parceiros, Business Intelligence at Oracle
Bacharel em Gestão de TI, Liderança Estratégica, Bacharel em Gestão de TI, Liderança Estratégica at Universidade Bandeirante de São Paulo
Superior, Gestão de Tecnologia da Informação, Superior, Gestão de Tecnologia da Informação at Universidade Cidade de São Paulo (UNICID)
Superior, Ciências da computação, Superior, Ciências da computação at Universidade Nove de Julho
English, Spanish