Marcelo Berges is a Senior Customer Reliability Engineer based in Spain with a focused background in cloud-native operations, Kubernetes, and observability tooling. Over the past several years he has moved from senior Linux system administration and DevOps roles at IBM into escalation support at Microsoft and now reliability-focused customer engineering at Sysdig, bringing hands-on experience with Istio, ELK, Grafana, and Spark. He excels at bridging deep systems knowledge with customer-facing problem solving, reducing time-to-resolution for complex production incidents. Marcelo is completing studies in Systems Engineering while applying practical expertise in continuous delivery and platform reliability. Known for combining methodical diagnostics with pragmatic automation, he often surfaces low-friction fixes that improve long-term operability.
1 year of coding experience
8 years of employment as a software developer
Systems Engineering, on going, Systems Engineering, on going at Universidad Latina de Costa Rica
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Marcelo Berges - Senior Customer Reliability Engineer at Sysdig