Marci Billow
Senior Technical Writer - Security, Identity, & Compliance at Amazon Web Services
Chicago, Illinois, United States
Summary
🤩
Rockstar🎓
Top SchoolMarci Billow is a Senior Technical Writer with 7+ years at the intersection of security, identity, and compliance, currently shaping content strategy for AWS services from Chicago. She combines deep technical familiarity across cloud platforms with a proven track record creating high-impact security intelligence, developer APIs, and operational guidance at Amazon, Cisco, Relativity, and Microsoft. Marci blends UX-driven documentation practices, XML-based publishing pipelines, and agile CI/CD workflows to deliver clear, compliant content for InfoSec, SecOps, IT pros, and developers. She’s known for turning analytics, usability testing, and customer interactions into proactive content that reduces friction for adopters, and for partnering with engineers to embed documentation into product UI. With formal training in literature and organizational leadership, she brings a rare mix of editorial rigor, content strategy, and hands-on technical collaboration.
7 years of coding experience
16 years of employment as a software developer
MA, American Literature, MA, American Literature at The George Washington UniversityOrganizational Leadership, Organizational Leadership at Professional development
Github Skills (18)
amazon-web-services10
mws10
user-guide10
aws10
sst10
amazon10
javascript9
dotnet9
java9
python9
aws-sdk9
sdk9
php9
documentation9
cpp9
Programming languages (1)
Github contributions (5)
awsdocs/amazon-pinpoint-developer-guide
Jan 2019 - Apr 2020
The open source version of the Amazon Pinpoint Developer Guide
Contributions:15 commits, 1 PR, 15 pushes in 1 year 3 months
amazonamazon-web-servicesawsdeveloper-guidepinpoint
awsdocs/amazon-pinpoint-user-guide
Jan 2019 - Apr 2020
The open source version of the Amazon Pinpoint User Guide. You can submit feedback & requests for changes by submitting issues in this repo or by making proposed changes & submitting a pull request.
Contributions:14 commits, 2 PRs, 13 pushes in 1 year 3 months
amazonuser-guidesubmitamazon-web-servicespull-request
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