Summary
Márcio Jales is a Site Reliability Engineer with nine years of experience building and operating cloud-native, highly observable systems from Brazil's Rio Grande do Norte. He combines low-level systems programming in C and Rust with production-scale DevOps—Kubernetes, Terraform, Prometheus, OpenTelemetry, Thanos and OpenSearch—to deliver reliable observability and HA platforms. At QuintoAndar he focuses on the reliability of the observability stack, and previously led infrastructure and architectural decisions for multiple business units at Saraiva Educação. His background spans research in parallel application performance to hands-on SRE work in Google Cloud environments, giving him a strong grasp of both performance profiling and operational resilience. Known for blending systems-programming curiosity with pragmatic platform-building, he brings rigorous attention to instrumentation, scalability and maintainability.
9 years of coding experience
6 years of employment as a software developer
Federal University of Rio Grande do Norte
Computer Science, Computer Science at RWTH Aachen University
Portuguese, English, German, Spanish