Summary
Marco Prado is a Senior Salesforce Administrator and consultant based in Austin with 13 years of technology and operations experience and over 6 years focused on Salesforce strategy, customization, and user enablement across non-profit and commercial B2B/B2C environments. He combines hands-on administration of sandbox and production orgs with a consultative approach—implementing new features, resolving complex integrations, and training teams to maximize Salesforce ROI. As a managing partner at an Austin consultancy, he blends client-facing project leadership with deep configuration skills, often surfacing process improvements that improve adoption and reporting. His background in operations, database administration, and criminal justice compliance gives him an uncommon appreciation for governance and data integrity in regulated workflows.
13 years of coding experience
4 years of employment as a software developer
Associate's degree Criminal Justice/Law Enforcement Administration, Associate's degree Criminal Justice/Law Enforcement Administration at Montgomery County Community College
Bachelor of Business Administration (B.B.A.) Management Information Systems Marketing, Bachelor of Business Administration (B.B.A.) Management Information Systems Marketing at Fox School of Business at Temple University
Trailhead by Salesforce
English, Spanish