Summary
Marcos Barcenas is a Product Architect with 10 years of experience specializing in fraud prevention for eCommerce and product ownership within the payments sector. He has progressed from software architect roles into product leadership at Openpay and now drives product architecture at Zenki, blending deep backend engineering experience with product strategy. Marcos combines hands-on systems design (Java, distributed architectures, APIs) with customer-centric product development and formal training in customer experience and business leadership (CEM, ThePowerMBA). He is known for building scalable, high-quality products that balance user experience with company objectives and regulatory constraints in banking and payments. Colleagues describe him as empathetic, resilient and initiative-driven, continually upskilling to bridge technical and business domains. Based in Querétaro, Mexico, he brings rare continuity from low-level implementation to LATAM product direction, making him effective at translating complex technical trade-offs into commercial outcomes.
10 years of coding experience
15 years of employment as a software developer
Certificación CEM Expert, Customer Experience Management, ID Credencial: #MX022020002, Certificación CEM Expert, Customer Experience Management, ID Credencial: #MX022020002 at IZO
Licenciatura, Ingenieria en sistemas computacionales, Licenciatura, Ingenieria en sistemas computacionales at Instituto Tecnológico de Pachuca
Programa ThePowerMBA o Programa ThePowerMBA Future Leaders, Business Expert - Administración y Dirección de Empresas, Programa ThePowerMBA o Programa ThePowerMBA Future Leaders, Business Expert - Administración y Dirección de Empresas at ThePowerMBA