Marcos Colpani
IT GOVERNANCE CONSULTANT at Grupo Petrópolis
São Paulo, Brazil
Summary
👤
Senior🎓
Top SchoolMarcos Colpani is an IT Governance and ITSM specialist with over 15 years of experience implementing and leading process-focused projects across large enterprises in Brazil. He is a hands-on Process SME and ServiceNow Administrator/Product Owner who has driven Service Desk, Incident (including Major Incident), Change, Problem, Catalog, Demand, Vendor and SLA management programs. Marcos combines deep tool expertise (ServiceNow, CA SDM, Remedy and more) with customer-facing strengths in presentations, pre-sales proposals and team leadership, often acting as Process or Project Team Lead. He has a track record of translating ISO and ITIL/COBIT principles into operational workflows, audits and measurable SLAs. Known for rapid learning—echoed in his GitHub motto—he blends technical rigor with effective communication to improve efficiency and service quality. Based in São Paulo, he brings practical experience from organizations including Grupo Petrópolis, Global Hitss, Porto Seguro and Hewlett-Packard.
8 years of coding experience
Fédération Internationale de l'Art PhotographiqueGraduate Degrees, Data Processing Tecnology, Graduate Degrees, Data Processing Tecnology at Centro Universitário FIEO
Portuguese, Spanish, English
Stackoverflow
1reputation
0reached
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Github Skills (32)
windows10
servicenow10
linux10
terminal-emulator10
mobile-application10
bsd10
gpu10
macos10
rust10
opengl10
vte10
scripting9
rest9
application-security7
getstream7
Programming languages (5)
Github contributions (5)
colpshift/colpshift
Jun 2021 - Apr 2026
Contributions:8 pushes, 5 branches in 4 years 10 months
colpshift/BK_ConfigFiles
Dec 2018 - Feb 2023
Linux configuration files
Contributions:635 commits, 969 PRs, 1313 pushes in 4 years 2 months
linux
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