Marcos Matias
Configuration Management
São Paulo, Brazil
Summary
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Senior🎓
Top SchoolMarcos Matias is a Configuration Management specialist based in São Paulo with a decade of experience driving governance, automation, and operational efficiency in IT environments. He has deep hands-on knowledge of CMDBs, change and release processes aligned to ITIL, and modern practices from DevOps and Agile to streamline service delivery. At Accenture he progressed from administrative and support roles to leading field support and asset management teams, building KPIs, internal controls, and managing SCCM and JAMF deployments across Windows, macOS and Linux estates. Marcos combines operational rigor with a continuous-improvement mindset, routinely identifying process gaps and implementing automations that reduce risk and speed releases. He pairs formal IT management education with pragmatic support experience, making him adept at translating governance into executable, auditable workflows.
10 years of coding experience
Curso Complementar - Analista de Suporte Técnico, Curso Complementar - Analista de Suporte Técnico at S.O.S Educação ProfissionalAprendizagem Profissional Comercial em Serviços Administrativos, Aprendizagem Profissional Comercial em Serviços Administrativos at Centro Universitário SenacGestão em Tecnologia da Informação, Information Technology, Gestão em Tecnologia da Informação, Information Technology at Universidade Cruzeiro do SulBacharelado, Computer Science, Bacharelado, Computer Science at Universidade PaulistaGithub contributions (1)
patricknaka/Nova
Dec 2015 - Jul 2016
Contributions:75 commits, 75 pushes, 11 comments in 7 months
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