Marcos Ramos is an experienced SRE and systems engineer based in São Paulo with a decade-plus background in ops, support engineering, and distributed systems. He has deep hands-on expertise with Elasticsearch and the ELK stack, having supported high-profile clients at Elastic and performed cluster design, RCA, performance tuning, and automation. Marcos blends low-level operational skills (networking, JVM, SMPP, virtualization) with scripting and query-driven troubleshooting to solve production incidents and prevent recurrence. His career spans fast-paced media and cloud environments where he built monitoring, alerting, and performance test frameworks across large node fleets. Colleagues know him for translating complex operational problems into repeatable runbooks and for teaching internal tech talks that spread best practices. He’s equally comfortable in customer-facing escalation roles and behind-the-scenes architecture work, a practical engineer who prefers measurable reliability improvements.
6 years of coding experience
7 years of employment as a software developer
Bachelor’s Degree Tecnologia da Informação, Bachelor’s Degree Tecnologia da Informação at Uninove - Universidade Nove de Julho
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