Marcus Echter
Global Lead - CX AI Adoption at SAP
Palo Alto, California, United States
Summary
👤
Senior🎓
Top SchoolMarcus Echter is a seasoned Principal Solution Architect and current Global Lead for CX AI Adoption at SAP, bringing two decades of expertise in SAP Sales, Service and Commerce Cloud with a 15-year deep focus on C4C. He blends hands-on engineering, product management and platinum-level consulting to drive cloud CRM integrations and commercial adoption, recently leading SAP’s Business AI incubation for the CX AI Toolkit. Based in Palo Alto, he pairs enterprise-scale strategy with practical CI/CD and test automation experience—contributing to well-known projects like JenkinsPipelineUnit and the SAP Jenkins shared library to harden pipeline testing and git-based artifact versioning. Marcus’s background in compiler construction and embedded systems gives him an uncommon systems-level perspective on AI-enabled customer experience solutions, allowing him to translate complex technical tradeoffs into measurable business value.
16 years of coding experience
9 years of employment as a software developer
Master's degree / Diploma in Computer Science Software Architecture Compiler Construction Embedded Systems, Master's degree / Diploma in Computer Science Software Architecture Compiler Construction Embedded Systems at University of Karlsruhe (TH)Abitur (High School Diploma) Mathematics Physics, Abitur (High School Diploma) Mathematics Physics at Helmholtz-Gymnasium Heidelberg (High School)
German, English, French, Spanish
Github Skills (10)
jenkins10
jenkins-ci10
groovy10
test-automation10
testing10
pipe9
pipeline9
data-pipeline9
build-pipelines9
junit9
Programming languages (8)
Github contributions (5)
SAP/jenkins-library
Nov 2017 - Apr 2022
Jenkins shared library for Continuous Delivery pipelines.
Role in this project:
Build & Release Engineer
Build & Release EngineerContributions:388 reviews, 1156 commits, 961 PRs in 4 years 5 months
Contributions summary:Marcus's commits primarily focus on the `artifactSetVersion` step within the Jenkins library, which is responsible for versioning and tagging artifacts in a Git repository. The user is modifying and testing the functionality of pushing the generated git tags via HTTPS protocol, with options for setting verbose mode and skipping SSL verification. They are also ensuring that the process correctly handles situations with and without custom settings and provides relevant logging information. The primary area of focus is on the git operations within the CI/CD pipeline.
golangjenkinsshared-libraryjenkins-shared-librarydevops
jenkinsci/JenkinsPipelineUnit
Sep 2017 - Apr 2019
Framework for unit testing Jenkins pipelines
Role in this project:QA Engineer / Test Automation Engineer
QA Engineer / Test Automation EngineerContributions:6 commits, 2 PRs, 5 comments in 1 year 6 months
Contributions summary:Marcus primarily focused on improving the testing framework for Jenkins pipelines. Their contributions included adding a retriever for testing pipeline steps within shared library projects. They also made adjustments to existing tests, such as removing duplicate test cases, and wrote tests for the project source retriever, thereby increasing test coverage. These changes likely improved the robustness and reliability of the testing infrastructure for the Jenkins pipeline unit framework.
jenkinstestingunitpipelines-as-codepipelines
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