Summary
Marcus Van Oostenryck is a seasoned Service Architect with 26 years' experience leading service delivery, professional services and managed services across networking and telecom environments, currently driving architecture at Proximus NXT. He blends technical depth in networking and ITIL-based service management with strong financial, administrative and people-management skills earned running teams, forecasts and channel partnerships at BT, GDF Suez/Quentris and as an interim manager. Marcus has a hands-on background in project delivery and infrastructure (from cabling and comms rooms to large account SLAs), and he designs processes that scale operationally while meeting customer satisfaction targets. Comfortable at the intersection of engineering and business, he has repeatedly led vendor audits, partnership programs and service desk transformations. Based in Brussels, he brings a pragmatic interest in renewable energy projects that aligns his technical portfolio with sustainability ambitions. His long career shows a pattern of turning complex, multi-stakeholder projects into repeatable, auditable service models.
26 years of coding experience
18 years of employment as a software developer
University College London
Engineering, Electro-mecanical, Engineering, Electro-mecanical at ECAM
CCM
Sales Engineer, Sales Engineer at Haute Ecole 'Groupe ICHEC - ISC Saint-Louis - ISFSC', Bruxelles
English, French, Dutch, German