Summary
Margaret Thomas is a Healthcare Operations Consultant and Health IT leader with 13 years of experience bridging clinical practice, hospital executive leadership, vendor services, and consulting to drive operational improvements and measurable business value. A nurse by training with an MS in Information Systems, she specializes in aligning technology, process, and user engagement to deliver on-time, on-budget implementations that boost client satisfaction and revenue retention. Margaret has led large-scale transitions—from start-up professional services into Microsoft’s global operations and enterprise IAM deployments to enterprise clinical systems strategy at major teaching hospitals—demonstrating skill at preserving customers and staff through disruptive change. Known for building cohesive, process-oriented teams, she excels in relationship management, client lifecycle strategy, and translating frontline clinical needs into practical IT solutions. Less obvious: her career shows repeated success in navigating mergers and rapid organizational scaling, making her particularly effective where people, policy, and technology intersect.
13 years of coding experience
13 years of employment as a software developer
MS, Information Systems, MS, Information Systems at Bentley University
BS, Nursing, BS, Nursing at Northeastern University