Maria Petrunina is a Staff Engineer with 14 years of experience building reliable backend systems and leading cross-functional initiatives that improve customer experience and monetization. Based in Boston, she has driven major pricing model migrations, rolled out usage-based billing and AI monetization, and led adoption of analytics and experimentation platforms at Help Scout. Comfortable in both hands-on engineering and tech leadership, she previously led overnightprints.com and introduced agile, automated testing, and REST APIs at Opensoft. Maria combines a product mindset with deep technical grounding from a Master's in Mathematics and Computer Science, which helps her turn ambiguous problems into practical solutions. She routinely partners with billing and product stakeholders to align systems and workflows, and she has hands-on experience shipping a company’s first AI-powered features. An uncommon strength is her track record of translating pricing and data signals into engineering priorities that directly impact revenue and user experience.
14 years of coding experience
10 years of employment as a software developer
Master's degree, Mathematics and Computer Science, Master's degree, Mathematics and Computer Science at Саратовский Государственный Университет им. Н.Г. Чернышевского / Saratov State University named after N.G.Chernyshevsky
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Maria Petrunina - Senior Software Engineer at Help Scout