Field Sevice Engineer at Veritas Workspace Solutions Limited
London, England, United Kingdom
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Summary
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Senior
🎓
Top School
Mark Barratt is a Field Service Engineer based in London with eight years’ hands-on experience installing, networking and maintaining Ricoh, Kyocera and Canon MFDs and light production kit. He specialises in deploying and supporting print management solutions such as PaperCut MF and Hive, configuring Fiery digital print servers, and delivering both on-site and remote technical support. Mark’s background includes leadership and service-delivery roles at Hewlett Packard Enterprise, where he managed operational teams, analysed performance metrics and shaped SLAs—skills he applies to streamline field operations and customer training. Equally comfortable fixing mechanical faults as diagnosing IT and software issues, he blends practical repair expertise with an information-design mindset from his GitHub profile. Known for clear user training and preventative maintenance, he consistently minimises downtime for enterprise customers across London.
8 years of coding experience
13 years of employment as a software developer
City & Guilds Certificate, Information Technology, Pass, City & Guilds Certificate, Information Technology, Pass at South Essex College
GCSE, One A, four B, three C, one D, GCSE, One A, four B, three C, one D at Shoeburyness High School
Contributions:3 releases, 3 pushes, 1 branch in 1 day
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