Summary
Mark Becker is an IT manager with 13 years of progressive experience leading technical support, ATM operations, and IT services across banking and payments environments. He combines hands-on troubleshooting and systems administration with process improvement—having implemented virtual server evaluations, built customer satisfaction reporting in Access, and run SQL-based project tracking. Comfortable managing vendor relationships and negotiating contracts, he has driven uptime and efficiency for mission-critical ATM networks and implemented portal onboarding and knowledge-base evaluations. Based in Oswego, IL, Mark pairs an electronics background and formal IT education with a practical knack for turning recurring field issues into durable, documented solutions that improve customer service.
14 years of coding experience
9 years of employment as a software developer
Associate's degree, Electronics Technology, Associate's degree, Electronics Technology at DeVry University
Bachelor of Arts - BA, Information Technology, 3.739, Bachelor of Arts - BA, Information Technology, 3.739 at Elmhurst College