Mark Bishop
Senior Technical Writer at Experian
Phoenix, Arizona, United States
Summary
👤
Senior🎓
Top SchoolMark Bishop is a Senior Technical Writer based in Phoenix with eight years of focused experience turning complex software into clear, actionable documentation. He specializes in DITA, MadCap Flare, and single-sourcing strategies, and has led multiple content migrations (Framemaker, Word, DITA) while streamlining documentation processes across merged products. At Ivanti he reduced support calls with best-practice guides and videos, mentored junior writers, and cut waste in knowledge-base workflows—skills he continues to apply at Experian. Comfortable in Agile teams and source-controlled XML environments, he pairs strong communication skills (BA in English) with technical rigor to make developer and user content equally useful. An unassuming but effective contributor, his short GitHub bio—"I write the instructions."—captures his practical focus on clarity and usability.
8 years of coding experience
BA, English, BA, English at Arizona State UniversityAA, English, AA, English at Cochise Community College
Github Skills (15)
docker10
rancher10
orchestration8
container8
kubernetes8
cattle8
container-management8
sandbox2
hugo1
hugo-theme1
bazel-rules1
rancher-cli1
bazel1
documentation1
cli1
Programming languages (5)
Github contributions (5)
MBishop17/docs
Apr 2018 - Jan 2019
Documentation for Rancher products (for 2.0/new site)
Contributions:561 pushes, 254 branches in 8 months
bazeluser-guidedockerrancher
MBishop17/rancher.github.io
Apr 2018 - Apr 2018
Contributions:8 pushes, 2 branches in 4 days
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