Summary
Mark Campbell-vincent is a Consul Engineer with seven years of hands-on experience across support and software roles at HashiCorp, DigitalOcean, and Atlassian, blending deep troubleshooting skills with practical engineering. He specializes in C++ and JavaScript, Kubernetes enthusiasm, and second-level incident response—translating complex customer issues into reproducible fixes and product improvements. His trajectory from university IT and system administration internships to production-facing roles shows a knack for bridging operational support and developer workflows. Based in the New York City area, he brings a customer-focused mindset to core infrastructure problems and a background in creating product customizations and integrations that reduce recurring support load. An understated strength is his ability to turn support tickets into engineering feedback, improving reliability while keeping systems and teams aligned.
7 years of coding experience
5 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at William Paterson University of New Jersey