Mark Cox

Escalation Manager

Ascot, England, United Kingdom
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Summary

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Mark Cox is an experienced technology leader and escalation manager at Confluent, with a career spanning over two decades building and operating massive-scale, big-data SaaS platforms. He has led global engineering organizations of up to 180 people and overseen platforms built on Hadoop, Kafka, Elasticsearch and Spark to deliver petabyte-scale analytics for enterprise customers. Known for growing and inspiring cross-functional teams, he blends hands-on engineering leadership with M&A and integration experience from his time leading Aspera integrations at IBM. Based in Ascot, England, he has steered customer success, technical account management, and incident escalation functions to improve reliability and accelerate customer outcomes. His background in mathematics and computer science plus an MBA enables him to translate complex technical tradeoffs into business strategy and measurable results. A pragmatic operator, he pairs deep technical credibility with a track record of turning large, distributed engineering efforts into repeatable, customer-focused products.
code8 years of coding experience
job20 years of employment as a software developer
bookMathematics and Computer Science Computer Science, Mathematics and Computer Science Computer Science at University of Canterbury
bookMaster of Business Administration (MBA), Master of Business Administration (MBA) at University of San Francisco
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Stackoverflow

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Github Skills (42)

confluent10
connect10
kafka10
sasl10
confluent-platform10
rest-api10
ssl9
security9
proxy9
kafka-connector9
rest9
ksqldb9
apache-kafka8
streaming8
spigot8

Programming languages (7)

TypeScriptJavaShellCScalaLogosPython

Github contributions (5)

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MarkC0x/kafka-rest

Jun 2020 - Mar 2022

Confluent REST Proxy for Kafka
Contributions:4 PRs, 26 pushes, 15 branches in 1 year 9 months
proxyconfluent-cloudrest-proxyrestkafka
MarkC0x/cheat-sheets

May 2020 - Mar 2022

Contributions:85 pushes, 1 branch in 1 year 10 months
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