Mark Galioto is a seasoned technical writing leader with over two decades in the software industry and 11 years in senior roles, currently managing the documentation team for AWS Identity and Directory Services. He excels at aligning documentation strategy with customer needs, having led major shifts from on-premises to cloud-focused content during multiple Windows Server releases. At Microsoft he drove docs for Azure Backup, DPM, and numerous Windows Media and server technologies, combining hands-on writing, testing, and cross-team project management. A people-first manager, he scales global teams and vendor engagements to deliver clear, practical documentation for complex enterprise services. Based in Kenmore, Washington, he pairs a formal technical-writing education with deep product empathy and a history of translating enterprise features into usable guidance for IT pros and developers.
11 years of coding experience
14 years of employment as a software developer
Bachelor's degree in Technical Writing, Bachelor's degree in Technical Writing at Eastern Washington University
Pre-Medicine/Pre-Medical Studies, Pre-Medicine/Pre-Medical Studies at Louisiana State University
Contributions:741 commits, 16 comments in 3 years 10 months
microsoftcentermicrosoft-azureazure
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Mark Galioto - Sr. Tech Writing Manager at Amazon Web Services