Mark Hagemann
Technical Services Specialist at Epic
Verona, Wisconsin, United States
Summary
👤
Senior🎓
Top SchoolMark Hagemann is a Technical Services Specialist with 11 years of experience blending server administration, site reliability, and technical coordination in healthcare IT. At Epic he has moved from Server Systems Engineer to supporting population health customers, leading cross-functional teams through large-scale system integrations and incident response. He combines a physics-trained analytical mindset with hands-on infrastructure work to reduce downtime and improve system reliability across Epic Hosting’s largest customers. Known for translating complex technical issues into operational processes, he has driven measurable improvements in availability and client satisfaction. Based in Verona, Wisconsin, he brings both research rigor from graduate work and practical production experience to solve tricky reliability and support challenges.
11 years of coding experience
9 years of employment as a software developer
Master's degree Physics, Master's degree Physics at Penn State UniversityBachelor of Science - BS Physics, Bachelor of Science - BS Physics at Case Western Reserve University
Github Skills (26)
googleauthr9
api7
earth-science6
geology6
google-cloud5
r5
ord5
version-control4
grid3
predictive3
react3
cloud-computing3
machine-learning2
lime2
classification2
Programming languages (3)
Github contributions (5)
markwh/markstats
Aug 2015 - May 2019
Contributions:33 pushes, 1 branch, 2 issues in 3 years 10 months
markwh/todoList
May 2016 - Aug 2017
Contributions:17 commits, 11 pushes, 3 branches in 1 year 2 months
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