Mark Hudak is a Technical Account Manager with 13 years of technology experience, currently leading Adobe Analytics and CJA solutions for strategic partner accounts. He combines deep hands-on support expertise—ranging from triaging high-priority incidents to managing enterprise client backlogs—with a proven track record of driving revenue through technical enablement and integrations. Previously he scaled success at MasterControl and FirstKey Homes by improving SLA compliance, automating workflows, and delivering significant efficiency gains through API and Salesforce solutions. A pragmatic communicator, he regularly presents to executive stakeholders and mentors engineers while authoring technical documentation and playbooks. Despite pausing formal education early for family responsibilities, he’s pursuing a Computer Science degree and has continuously advanced through increasingly strategic technical roles.
13 years of coding experience
5 years of employment as a software developer
Bachelor's degree, Information Systems, Bachelor's degree, Information Systems at Brigham Young University
Contributions:12 PRs, 118 pushes, 19 branches in 4 years 8 months
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