Summary
Mark Hynes is a Site Reliability Engineer with nine years of hands-on experience at IBM, currently ensuring the availability and scalability of Maximo Cloud Asset Management services across Kubernetes, AWS, IoT, Linux, and database landscapes. He progressed through roles in IAAS and PAAS, building deep operational expertise in networking, hypervisors, firmware and kernel troubleshooting, and platform services like API Connect and CI/CD. Comfortable across both Linux and Windows stacks, he’s known for pragmatic incident response—using tools from tcpdump and nmap to esxcli and fsck—to restore service and prevent recurrence. Based in Ireland, Mark blends broad infrastructure knowledge with a focus on automation and reliability for SaaS environments. Off the clock he keeps an approachable, curious presence online (as his Github bio hints), reflecting a team-oriented engineer who values collaboration and practical problem solving.
9 years of coding experience
8 years of employment as a software developer
Bachelors of Science, Enterprise, Honours, Bachelors of Science, Enterprise, Honours at Trinity College Dublin
Bsc. (Mgt.) Trinity College Dublin, Marketing, 2.2, Bsc. (Mgt.) Trinity College Dublin, Marketing, 2.2 at Technological University Dublin
H-Dip Computing In Science, Software Development, 1.1, H-Dip Computing In Science, Software Development, 1.1 at Griffith College Dublin
Bachelor of Science- Honours Degree, Entrerprise, Honours, Bachelor of Science- Honours Degree, Entrerprise, Honours at Technological University Dublin / Trinity College Dublin
French