Mark Kassab
Retirement Plan Specialist And Execution at Retired-IT Services Management
Brevard, North Carolina, United States
Summary
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Senior🎓
Top SchoolMark Kassab is a seasoned IT service delivery and program management leader with nearly three decades of experience designing and running global IT transitions, outsourcing engagements, and service operations. He has led large-scale service delivery and PMO functions at firms like CompuCom, Unisys, Outokumpu, and CSC, focusing on SLA-driven execution, ITSM, and transformation programs. Based in Brevard, NC, he now applies that expertise to retirement planning and enjoying life while staying connected to industry best practices. Known for translating complex contractual and operational requirements into repeatable processes, he blends strategic oversight with hands-on transition management. His background in MIS from Eastern Connecticut State University underpins a pragmatic approach to aligning technology services with business outcomes. Colleagues often note his steady leadership during high-stakes global transitions and his ability to simplify governance without losing rigor.
8 years of coding experience
10 years of employment as a software developer
BS MIS, Management Information Systems, General, BS MIS, Management Information Systems, General at Eastern Connecticut State University
Github Skills (6)
ansible-collections8
raspberry6
architecture6
wpilib6
armbian4
raspberry-pi3
Programming languages (3)
Github contributions (5)
errorcodexero/allegro2024
Jul 2024 - Aug 2024
Contributions:3 pushes, 1 branch in 20 days
errorcodexero/StudentAllegro2024
Jun 2024 - Oct 2024
Contributions:13 reviews, 5 PRs, 6 pushes in 4 months
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