Mark Magnusson

Software Engineer at 2600hz

City of Rochester, New York, United States
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Summary

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Rockstar
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Mark Magnusson is a software engineer with a decade of experience building reliable, scalable telecom and VoIP systems, currently contributing at 2600hz from Rochester, NY. He has hands-on expertise in backend development—particularly Erlang—having improved core components of the open-source kazoo platform to enhance media handling, call events, and overall platform stability. His prior roles at ShoreTel, M5 Networks Australia, and Callfinity reflect deep domain experience in communications software across startups and established vendors. A Rochester Institute of Technology alumnus in Computer Software Engineering, he combines production-grade bug fixes and refactors with pragmatic feature additions. Notably, his kazoo work fixed tricky dialyzer warnings and refactored crossbar/ecallmgr logic, contributions that materially strengthened a widely used telecom platform. He brings a steady, detail-oriented approach to distributed systems and real-time communications challenges.
code10 years of coding experience
job6 years of employment as a software developer
bookBachelor of Science (BS), Computer Software Engineering, Bachelor of Science (BS), Computer Software Engineering at Rochester Institute of Technology
languagesEnglish
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Github Skills (7)

telecom10
telecommunication10
erlang10
back-end-development10
json9
couchdb9
amqp8

Programming languages (4)

ShellPLpgSQLJavaScriptErlang

Github contributions (5)

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2600hz/kazoo

Jul 2015 - Oct 2020

The core of an open-source, distributed, highly scalable platform designed to provide robust telecom services
Role in this project:
userBack-end Developer
Contributions:272 commits, 326 PRs, 315 pushes in 5 years 4 months
Contributions summary:Mark primarily focused on improving the `kazoo` platform, which provides telecom services. Their contributions involved modifying and maintaining the backend Erlang code related to the `crossbar` and `ecallmgr` applications. The user addressed several bugs, fixed dialyzer warnings, optimized code, and added functionalities for handling media and call events, enhancing the overall reliability and feature set of the platform. The user's work included refactoring code, fixing a bug in `cf_directory`, and implementing new functionality, making their contributions essential to the platform's stability and functionality.
telecomscalableiotdistributed
2600hz/KAZOOcon-2019

Jun 2019 - Jun 2019

Contributions:4 pushes in 1 day
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Mark Magnusson - Software Engineer at 2600hz